| Symptom | Possible cause | Solution |
|---|---|---|
| Cannot establish Bluetooth link | VBOX Sport trying to connect to a previously paired device | Clear VBOX Sport pairings by holding both buttons down for 2s then use the iOS function ‘Forget device’ |
| Symptom | Possible cause | Solution |
|---|---|---|
| No satellite reception(internal antenna) | Unit has poor view of sky | Place the unit low down with clear view of the sky (no obstructions or masking from objects, e.g. A-pillar) |
| No satellite reception(internal antenna) | ‘Athermic’ type windscreen in test vehicle | Use an external antenna |
| No satellite reception(internal antenna) | Unit not used for a long period | GPS enginecold start |
| No satellite reception(external antenna) | Unit has poor view of sky | See guidance onGPS quality |
| No satellite reception(external antenna) | No ground plane | Make sure external antenna is mounted on ametal plate or tin foil(minimum 10 cm in diameter) |
| No satellite reception(external antenna) | Bad antenna connection | Check the condition of the GPS antenna cable. Check the antenna connector for obstructing debris |
| No satellite reception(external antenna) | Unit not used for a long period | GPS enginecold start |
| Symptom | Possible cause | Solution |
|---|---|---|
| Media card not initialising | Media not inserted properly | Check that media card has been fully inserted so spring catch clicks down |
| Media card not initialising | Media card not making clean connection | Check media card slot for dirt or debris |
| Continuous fast blinking media LED | Corrupt card | Reformat card toFAT32 |
| Continuous fast blinking media LED | Incompatible media card | Seeherefor a guide on media & formats |
| Continuous fast blinking media LED | Media card full | Use alternative card or clear data from media |
| Symptom | Possible cause | Solution |
|---|---|---|
| Unit unresponsive | Possible hardware or firmware fault | Hold down power button for 12 seconds to force power off. If no response, contactRacelogic's support team. |
| Symptom | Possible cause | Solution |
|---|---|---|
| Unit will not run off internal battery | Possible hardware fault, or internal battery management issue | Remote 'gas gauge' reset available - pleaseraise a support ticketfor further assistance. |